ORDERS & QUOTES

Orders & Customer Support

Toll-free:
844.639.7471 (844-NEXSIS-1)

Email:
orders@nexsisbio.com
customersupport@nexsisbio.com

Hours of Operation: 8am-5pm EST M-F
Department is closed for US national holidays

USA Terms and Condition of Sale

Terms and conditions of sale for products and related materials

Find out more about how Nexsis Biosciences handles orders originating and shipping from USA. 

Shipping information

Delivery information and fees

USA

Default shipping for all orders in stock is two business days and is included in the cost of the product. Nonstock items will take longer to ship. If you need less than two-day delivery for stock items, we can arrange it for an additional fee. Please contact your local Customer Support Department for those rates.

Standing Order Shipments (SOS)

For products that you purchase regularly, the Standing Order Shipments (SOS) program can simplify ordering and shipping. The program applies to products that you order routinely in predictable quantities as well as to nonstock products that you order on a regular basis.

We can schedule your order to ship monthly or at another regular, agreed-upon interval to ensure that you receive your order routinely and at the right time. If you are ever overstocked and don’t need your next SOS delivery, simply call 30 days before your next scheduled ship date and request that we hold the order until the following ship date.

If you are a customer of the SOS program, we hold your pricing firm for a 12-month period, which protects you from price increases. The SOS program is not a contract; if you want to end your participation in the program, simply give us notice 30 days before your next scheduled shipment.

If you would like to know more about our SOS program please contact our Customer Support Department.